Get in touch
We answer every email.
Pick the right route below and we'll get back inside one working day. For ticket-specific issues please include your order reference (e.g. SD-12345) so we can look it up faster.
01 · Buyers
Tickets, refunds, transfers
Help with an order, refund queries, transferring a ticket to a friend, anything checkout-related.
support@gigentry.co.uk →
02 · Promoters
List your event
Apply for the founders' rate, ask about the platform, request a demo. Routes through to our promoter team on the Showday dashboard.
promoters@gigentry.co.uk →
03 · Press
Press, partnerships, comment
Interview requests, partnership enquiries, anything for publication. Please include deadline and outlet.
press@gigentry.co.uk →
04 · Legal
Legal, compliance, data
Data subject access requests, regulator correspondence, copyright takedowns, PECR enquiries.
legal@gigentry.co.uk →Maybe answer it yourself.
Showday Tickets LTD · Company No. 17168332 · Registered in England & Wales · Registered office: Bristol, UK · GigEntry and EntryRate are trading names of Showday Tickets LTD.